Resume

15 Years of Experience

Education & Training

Feb, 2025
Georgia Institute of Technology

Master of Science, Computer Science, Machine Learning Specialization

Feb, 2023 - Oct, 2023
Stanford University

Artificial Intelligence Professional Program

The Artificial Intelligence Professional Program is modeled after the Graduate program offered at Stanford University. The program provides rigorous coverage of machine learning, natural language processing, reinforcement learning, and other modern AI techniques.

Courses:

Sep, 2000 - Apr, 2006
Al-Quds University

Bachelor's degree in Computer Science

The mission of Al Quds University is to equip students with the necessary tools to overcome overwhelming challenges and to shape a successful future. This is made possible through the promotion of academic research and professional excellence. Find more info at Computer Science Department.

Experience

Oct 2019 - Nov 2024
New Relic

Sr. Enterprise Integration Engineer

  • Architected and Implemented Advanced Integration Solutions
    • Designed and deployed API-led, Pub/Sub, point-to-point, and batch processing architectures.
    • Improved data accuracy by 30% and boosted operational efficiency by 25% through robust integration strategies.
  • Enhanced Data Validation and Pipeline Integrity
    • Explored techniques for detecting anomalies in data flows to improve system reliability.
    • Developed and implemented validation scripts that identified and flagged irregular data patterns.
    • Reduced incidents of data corruption by 15%, improving data quality and consistency across platforms.
  • Optimized System Reliability and Performance
    • Incorporated fault tolerance and retry mechanisms, reducing system downtimes by 40%.
    • Ensured data integrity across multiple platforms and services.
    • Researched and evaluated methods to forecast system load using data analytics.
    • Collaborated with the team to prototype solutions that optimized resource allocation and improved system performance.
  • Developed Scalable Business Solutions
    • Architected scalable solutions for critical processes like CPQ, Q2C, Customer Acquisition, Provisioning Pipelines, Usage Pipelines, and Renewals.
    • Optimized system performance, reducing processing times by 35% through enhanced monitoring and message queuing strategies.
  • Implemented Observability and Enhanced Alerting Mechanisms
    • Set up dashboards using New Relic to proactively identify and resolve issues.
    • Analyzed system performance data to identify patterns and trends.
    • Developed data-driven alerting rules, improving incident response times by 30%.
    • Contributed to a 15% increase in revenue and improved customer adoption rates.
  • Led Seamless Platform Integrations
    • Integrated platforms such as Snowflake, Salesforce, Zuora, NetSuite, Xactly, JIRA, GitHub, Marketo, and Billing Platform.
    • Enhanced data workflows and ensured reliable data migrations with strict data integrity checks via automated validation scripts.
  • Established a DevOps Culture
    • Migrated Jenkins to Docker and implemented CI/CD pipelines with integrated observability and alerting features.
    • Reduced deployment times by 50% and ensured consistency across environments.
Feb 2017 - Oct 2019
Providence Health & Services

Software Developer III

  • Automated EDI 834 Transactions
    • Reduced manual data entry by 35%, significantly improving operational efficiency and saving costs.
    • Ensured compliance with healthcare regulations through robust validation mechanisms.
    • Machine Learning Application: Researched applications of ML for patient data anonymization and predictive analytics in healthcare data.
  • Developed and Deployed RESTful APIs
    • Designed scalable and reliable APIs for healthcare data pipelines.
    • Supported a 40% increase in data throughput, enhancing system performance.
  • Enhanced Data Integrity
    • Implemented validation mechanisms to maintain data accuracy and compliance.
    • Collaborated with cross-functional teams to improve patient data exchange and interoperability.
  • Technical Leadership and Mentorship
    • Guided junior developers, improving team productivity and code quality.
    • Optimized CI/CD pipelines in coordination with DevOps teams for seamless deployments.
Nov 2014 - Feb 2017
Prolifiq Software

Software Developer

  • Developed RESTful APIs for Fortune 500 Clients
    • Increased system accessibility and performance by 35% through multi-platform deployments.
    • Enhanced client configuration management systems, reducing onboarding times by 40%.
  • Implemented Security Protocols
    • Ensured compliance with industry standards by protecting sensitive data.
    • Conducted regular code reviews to maintain high-quality code and security practices.
  • Participated in Agile Development Cycles
    • Contributed to rapid delivery of high-quality software solutions.
    • Collaborated across teams, fostering a culture of continuous improvement.
Mar 2012 - Nov 2014
Transim Technology

Software Developer

  • Developed Interactive Simulation Tools
    • Created the Toshiba Web Simulator, Panasonic Designer, and Richtek Designer, enabling real-time simulations.
    • Increased user engagement by 20%, enhancing decision-making for end-users.
  • Optimized Web Services
    • Improved performance and scalability of web services.
    • Contributed to improved client satisfaction and retention through efficient solutions.
  • International Collaboration
    • Worked with global teams to ensure timely project delivery.
    • Adhered to quality standards, meeting diverse client requirements.
Feb 2010 - Mar 2012
Yesmail

Web Developer

  • Designed and Deployed Dynamic Marketing Solutions
    • Developed personalized marketing websites and email campaigns using HTML, CSS, JavaScript, and PHP.
    • Enhanced online engagement and customer outreach by 40% through tailored digital experiences.
    • Implemented A/B testing and analytics tools to optimize campaign performance and user engagement.
  • Integrated Data-Driven Strategies
    • Collaborated with marketing teams to analyze customer data and personalize content.
    • Utilized Server side JavaScript to manage and retrieve customer information for targeted campaigns.
  • Streamlined Development Processes
    • Introduced modular coding practices and reusable components, reducing development time by 25%.
    • Maintained documentation and provided training to team members on new technologies and best practices.
Sep 2009 - Feb 2010
Global Market Exposure

Full-Stack Developer

  • Engineered a Custom Content Management System (CMS)
    • Developed a scalable CMS using the Zend Framework and MySQL, improving content management efficiency by 50%.
    • Enabled non-technical staff to easily manage website content, reducing dependency on the development team.
    • Integrated SEO best practices into the CMS, enhancing website visibility and traffic by 30%.
  • Implemented Responsive Web Design
    • Optimized websites for mobile devices, improving user experience across platforms.
    • Collaborated with designers to ensure consistent branding and aesthetics.
May 2008 - May 2009
Yellow Pages

Lead Web Developer

  • Oversaw Integration of Advanced Web Technologies
    • Led a team of 5 developers in adopting new web technologies and frameworks like AJAX, jQuery, and HTML5.
    • Developed scalable, secure, and high-performing digital solutions, increasing website performance by 35%.
    • Stayed Ahead of Industry Trends by continuously evaluating emerging technologies for potential adoption.
  • Cross-Functional Collaboration
    • Worked Closely with UX/UI designers, product managers, and stakeholders to define project scopes, timelines, and deliverables.
    • Ensured clear communication and alignment across departments, resulting in projects being delivered 15% ahead of schedule.
    • Facilitated weekly meetings to synchronize team efforts and address any roadblocks.
  • Mentored Junior Developers
    • Provided guidance and training on best practices, code reviews, and professional development.
    • Improved team productivity and code quality, reducing bugs by 20%.

 

Jul 2006 - May 2008
A-to-Z

Full-Stack Developer

  • Engineered End-to-End Client Solutions
    • Developed customized websites and applications using PHP, JavaScript, HTML, and CSS, tailored to client needs and marketing strategies.
    • Managed projects from initial concept through deployment, ensuring timely delivery and client satisfaction.
    • Leveraged front-end and back-end technologies to deliver highly functional and responsive user experiences.
  • Enhanced Client Marketing Strategies
    • Integrated analytics tools to monitor website performance and user behavior.
    • Collaborated with clients to refine requirements based on data insights, improving engagement metrics by 25%.
  • Implemented Database Solutions
    • Designed and maintained MySQL databases for dynamic content management.
    • Optimized queries and database structures, improving data retrieval speeds by 30%.
  • Adopted Agile Methodologies
    • Participated in sprint planning, daily stand-ups, and retrospectives to improve workflow efficiency.
    • Adapted quickly to changing project requirements, maintaining project momentum.

Certificates


Skills

Machine Learning and Data Science

PyTorch, ScikKit-Learn, NumPy, Pandas, Feature Engineering, Data Cleansing, DDP, FSDP, AI, ML, RL, Fine-tuning, RAG, Agents, LLM

Integration Platforms

Mulesoft, Workato, Boomi, Apache Kafka, RabbitMQ, MQ

Programming Languages

Python, Java, JavaScript, Groovy, C#, PHP, Shell Scripting (Bash, PowerShell).

API and Integration Technologies

ETL, Data Pipelines, REST, SOAP, GraphQL, Pub/Sub, Batch Processing, Streaming, Distributed Systems, OAuth2, OpenID Connect, JWT, SAML.

Database Systems

SQL Server, PostgreSQL, Amazon RDS, Redis, MySQL, MongoDB.

Cloud Platforms

AWS (Lambda, CloudFormation), Microsoft Azure, Google Cloud Platform.

Frameworks and Libraries

Django, FastAPI, PyTorch, Spring, React, Angular, .NET Core.

Monitoring and Observability

New Relic, Splunk, Datadog, Prometheus, Grafana.

Version Control and CI/CD

Git, GitHub, Jenkins, Docker, Kubernetes.

Collaboration and Productivity Tools

Jira, Confluence, Slack.